A Letter to Our Customers and Partners

On behalf of everyone at Cousino Restoration and Cousino Medical Services, we would like to send heartfelt wishes to you and your families during this most trying time. We sincerely hope you and your loved ones are healthy and you are managing this stressful time as well as you can. At the Cousino family of Companies we choose optimism in the face of these challenges. Although COVID – 19 is not fully understood and vaccines and drugs are not fully developed yet, we know we know America can and will overcome this – together, not alone. History has shown the American spirit is and, we believe, will always be, a rising road.
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Just as we have for more than five decades, we remain committed to helping by responding quickly to emergencies, with unique solutions and a personal touch. This is one of our core values and our long-standing mission and it will continue to be at the forefront of our efforts as we navigate through this.
We have worked hard over the years to be prepared for outbreak control and at the same time contingency planning.

Here are some of the vital things our leadership team is focused on to support our customers and communities:

• Monitoring guidance from national and local health authorities and governments so we can adapt our outbreak control methods, cleaning and safety processes and protocols as needed, to meet the critical needs of our community. Our task force has developed response plans to assist you and your business if you are faced with the coronavirus. We are Hazwoper 40 certified, IICRC certified and ICRA certified and complaint to the standards of Healthcare, containment and decontamination procedures and well as air treatment and management. This means well-rounded outcomes for everyone involved.
• Mobilizing all our resources to support customers during this critical time. As the one of the largest independent restoration and reconstruction service providers throughout Ohio and Michigan, we have highly-trained employees operating out of 5 locations that are at the ready at a moment’s notice.
• Constantly working to ensure the safety and well-being of our employees, who are the soul of our operations. Their professional training has prepared them for this moment and our teams are doing extraordinary work to help customers respond to situations related to COVID-19 so they can protect employees and safely restore and make whole our customers operations. We are proud of the work our employees!
• Continuing to employ outside of-the- box means and methods to help. 

Thank you for your many years of support. We believe and hope that you will continue to trust in us in help to protect you, your family, your business and our community during this time.

Given how quickly circumstances are changing, we will continue to share important updates with you. In the meantime, please contact us if you have questions, by phone at (800)874-2122 or by emailing Cousino Restoration and Cousino Medical Services at info@cousinorestoration.com.

We are in this together more than ever and, our thoughts and our prayers are with you.

Sincerely,
Michael Cousino
Cousino Restoration and Cousino Medical Services