Job completed for Debra G

Completion date: September 24, 2026

Location: Toledo, OH

Why did the customer contact us?

The property sustained a Category 3 sewage backup involving the sewage line/toilet/shower combination, resulting in water damage to approximately 200–300 square feet of carpet and pad, with 9x9 tile present beneath. The customer requested mitigation work proceed while discussing coverage with their insurance carrier.

Solutions provided:

Mitigation work included the removal of affected carpet and pad, approximately 4 feet of drywall flood cuts along 30 linear feet, removal of approximately 50 linear feet of baseboard, two interior doors and jambs, hallway door casing, the fiberglass shower, and toilet. Tack strips were also removed. An allowance was included for potential insulation removal. Affected stud walls were HEPA vacuumed and treated with antimicrobial. A containment of approximately 200 square feet with two zipper access points was established, and unaffected contents were protected over approximately 400 square feet. Drying equipment, including two dehumidifiers, four air movers, and three additional air filtration devices, was deployed for approximately three days. Wet contents were cleaned and reboxed as needed, with approximately 25 boxes anticipated. Equipment was decontaminated following Category 3 protocols, and moisture monitoring was performed throughout the drying process. Additional cleaning, antimicrobial application, and proper disposal of affected materials were completed using a dumpster.

Photos & Videos:

View of the toilet and sink area after removal of damaged materials, revealing the subfloor with 9x9 tile beneath, evidence of Category 3 sewage backup water damage.
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View of the toilet and sink area after removal of damaged materials, revealing the subfloor with 9x9 tile beneath, evidence of Category 3 sewage backup water damage.
An air mover, carpet cleaner, and fan deployed for drying, with a removed door jamb and water heater in the background, illustrating the comprehensive sewage cleanup and restoration effort.
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An air mover, carpet cleaner, and fan deployed for drying, with a removed door jamb and water heater in the background, illustrating the comprehensive sewage cleanup and restoration effort.
Close-up of a wall with flood cuts and the carpet rolled back, exposing potential staining near the base, indicating the extent of water damage from sewage backup.
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Close-up of a wall with flood cuts and the carpet rolled back, exposing potential staining near the base, indicating the extent of water damage from sewage backup.
Boxes of packed and protected contents in a room during sewage backup restoration, showing preparation for remediation and cleaning.
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Boxes of packed and protected contents in a room during sewage backup restoration, showing preparation for remediation and cleaning.
Drying equipment, including an air mover and carpet cleaner, in a room with visible flood cuts on the wall, part of the sewage backup mitigation process.
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Drying equipment, including an air mover and carpet cleaner, in a room with visible flood cuts on the wall, part of the sewage backup mitigation process.
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