Reviews for Cousino Restoration & Environmental

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
101 Reviews
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  • Davon J.
    Reviewed on August 20th, 2026

    Thank you to the crew that came and cleaned our basement late night they did a fantastic job. Lisa Gary and gentlemen dyian young, robert mister, Klinton Razo you guys are awesome keep up the good work our family is grateful.

  • Samantha M.
    Toledo, OH
    Reviewed on July 29th, 2026

    Jack and his crew came out within a few hours to cover my roof before rain came Price assessment Not sure Services Water damage-related cleanup & repair

  • Brian K.
    Reviewed on July 20th, 2026

    Jesus was very polite and wonderful to deal with. Removed all of the mold On my ceiling and left everything looking good.

  • Jennifer D.
    Reviewed on June 25th, 2026

    Amazing job finding and fixing a water damage issue. The entire team was great with communication and helpful making decisions. Jeremiah and team were great! Highly recommend!

  • Ursula N.
    Reviewed on June 14th, 2026

    I am so impressed with the quick response from Cousino to put our kitchen and bathroom back together after we had water damage. When the first contractor we attempted to use said they wouldn't be able to even sit down with us for 3 weeks to even discuss repairs after mitigation, Cousino immediately came out, gave us an estimate, and started work 2 days later. Everyone communicated well with us, they were respectful of our space, and answered all of our questions in a timely manner. The process was so smooth with them and I would highly recommend them to anyone who needs help after water damage in their home!

  • SG14
    Reviewed on June 14th, 2026

    Brandon from here actually helped me get my car started! 5 Stars!

  • Jamie C.
    Reviewed on June 14th, 2026

    Jeremiah did a great job with his team to finish our rebuild quickly and efficiently. If you’re dealing with water damage and need a company you can trust, I highly recommend them

  • Jay R.
    Reviewed on June 13th, 2026

    we appreciate Patrick’s warm, personality, and Professionalism

  • Gary M.
    Reviewed on June 11th, 2026

    Called Cousino's at 2:30 pm, Amber was on site with crew lead Cole within an hour of the discovery of a flooded basement due to pipe break and running for hours, then evaluating and walking us through their process. Cole and crew were on site promptly at 9:00 am the next morning, removing contents of basement withing a few hours and then beginning the cleanup process, Cole's crew was courteous and careful, these guys work Hard! The basement is now dry and ready for the restoration. looking forward to working with them in the future for the "Build"

  • Paul
    Reviewed on May 31st, 2026

    Cousino’s conducted the repair portion of the water damage that took place in our home. We had another company do the mitigation for the damage and in hindsight I would’ve had Cousino’s do the entire restoration and repair project. Jeremiah and the crew were professional and considerate of our home, understanding that we were still actively living there, putting up and taking down drop cloth every day. We appreciate the hard work and prompt response almost as much as the result!

  • margaret K.
    Reviewed on May 30th, 2026

    Amber, Heidi and Cheryl and the young men that came to help were so very nice and respectful, I enjoyed having them here. I will spread the word around about them. Thank you all for your help.

  • Donna M.
    Reviewed on May 29th, 2026

    Amber and her mitigation crew were awesome in helping me with clearing out water damage in my basement. They were prompt, friendly, and did a great job clearing out carpeting, paneling, and drop ceiling. They checked on their fans and dehumidifiers daily. I felt so comfortable with them and even let them work without me being home. This was a great experience with a stressful situation. Now Dustin and his repair team will be back to complete the restoration . I am so relieved and satisfied that I chose Cousino's. Mary in the office was excellent as well and helped me so much. Thank you all so much!! I will highly recommend your company to others!!

  • Dean B.
    Reviewed on May 28th, 2026

    Shout out to our estimator Amber!! Very professional with great knowledge and insights!! Highly recommended!!

  • Kamra R.
    Reviewed on May 21st, 2026

    Thus far, choosing Cousino’s as my restoration company choice has been a blessing, as they have been so keen in helping restore my house back into a home. They also have been helpful in navigating through my insurance company and working alongside with my schedule while having a busy family. Their attitude towards the job at hand has been reassuring and gives me hope that my family and I will get back to some normalcy. Everyone I have encountered with or spoken on the phone has been respectful and patient with me, with this all being new for myself. Cousino’s is a business I would definitely recommend to friends and family. Thank you Cousino’s, as my family and I appreciate all the hard-work you have been doing since day one- Keep up the great work!

  • Sue S.
    Reviewed on May 21st, 2026

    Had a flooded basement, full size mind you a couple weeks ago. Got ahold of Cousino Restoration & Environmental. Best decision we ever made, very impressed. Brandon S. and his team arrived the next day evaluated what had happened, had a plan, sat down and explained everything they were going to do and did it. Everything got done, no mess left behind and someone came out every day for 5 days to check on things to make sure it was getting dried. Highly Recommend this company!!! Their not fooling around, their ready to show up and get the job done. Thank you so much Cousino and Brandon and his team. Awesome job! Thanks Dave & Sue

  • Mark M.
    Reviewed on May 20th, 2026

    Jeremiah was very prompt and professional. Got a tarp on my damaged roof until further action can be taken.

  • Kyrsten N.
    Reviewed on May 18th, 2026

    Brandon and his team were excellent! Brandon was able to answer all of my questions and was very responsive whenever I reached out. His team did a wonderful job and kept us informed every step of the way. He and his team helped us through a very trying situation. I am so grateful for their assistance and will recommend them to everyone I know.

  • Steven M.
    Reviewed on May 14th, 2026

    Brandon and his team were great. Great communication, team was respectful and quick. They did a great job stabilizing my flooded basement.

  • Joe A.
    Catwaba Island, OH
    Reviewed on April 22nd, 2026
    • How was the Restoration process?
    • Why did you call us? House Fire
    • How would you rate your overall experience with Cousino Restoration & Environmental?

    Comment: If anyone has the unfortunate need to have remediation/restoration work, please call Cousino and ask for Amber. Cousino was quick to the scene and Amber was incredibly professional. Her ability to communicate, phone/txt, and email, is wonderful. These days can be difficult to find Companies with such an Old School approach to High Quality service. Thank you Amber for making this difficult time as positive as possible.

  • James B.
    Reviewed on March 20th, 2026

    Brandon helped me out with a referral. He was great to work with!!!!!!! Thank you!!!!!

  • Katie C.
    Reviewed on March 4th, 2026

    Jeremiah and the crew did a great job!

  • Jeanette R.
    Reviewed on December 22nd, 2025

    Reasonable price Cousino’s Restoration was great to work with after a water leak. Brandon and his team were quick to respond, professional, and easy to communicate with. They came by every day to check on the work, made adjustments when needed, and kept everything clean throughout the process. Brandon kept me in the loop the entire time, which I really appreciated. The customer service was excellent and made a stressful situation much easier. I would definitely recommend Cousino’s Restoration to anyone dealing with water damage or needing restoration work. Services Water damage-related clean-up and repair

  • m. B.
    Monroe, MI
    Reviewed on December 18th, 2025

  • Jeanette O.
    Reviewed on December 10th, 2025

    My name is jeanette and I did not use this company for the services they offerbut I am leaving a review because one of their workers named Brandon helped me while I was struggling in the parking lot with some groceries recently. He even followed me home around the corner from the Kroger and even helped take them inside. I am handicapped and was having issues and most wpuld watch but he jumped right in. I hope you all hire many more people like him.He is a great young man and I will be calling you if me or my family ever need anything with our homes or our businesses.

Review Central
4.97 out of 5 ( 101 Reviews )

Thorough Cleanup. Total Restoration.

Call Now! Cousino Restoration & Environmental responds 24/7 to cleanup water, fire, or storm damage and restore your home or business quickly and safely.

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