Job completed for Anne D

Completion date: July 27, 2026

Location: Monroe, MI

Why did the customer contact us?

The customer experienced significant water damage in their basement due to a persistent leaking toilet, necessitating extensive demolition and cleanup.

Solutions provided:

The water damage restoration crew performed comprehensive demolition and cleanup in the basement. This included 2-foot and 4-foot flood cuts, removal of damaged wall materials, cabinets, doors, and appliances. All trash, debris, and non-salvageable contents were removed, filling a dumpster, while valuable and sentimental belongings were carefully packed out for protection. Studs and exposed wood were disinfected with an antimicrobial treatment, and drying equipment was reset. The crew also managed the active leak from the toilet by emptying the collection container during the visit, ensuring the area remained as dry as possible. The cleanup phase was nearly complete, pending the homeowner’s final review of remaining belongings.

Photos & Videos:

Interior of a basement cabinet showing severe water damage and dark residue from a plumbing leak.
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Interior of a basement cabinet showing severe water damage and dark residue from a plumbing leak.
Corner of a basement room with concrete walls and visible debris on a dirty floor, showing the ongoing cleanup from water damage.
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Corner of a basement room with concrete walls and visible debris on a dirty floor, showing the ongoing cleanup from water damage.
Basement wall with lower sections removed via flood cuts, exposing the framing during the water damage restoration process.
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Basement wall with lower sections removed via flood cuts, exposing the framing during the water damage restoration process.
Basement interior after extensive flood cut demolition, with walls stripped to exposed studs for drying and restoration.
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Basement interior after extensive flood cut demolition, with walls stripped to exposed studs for drying and restoration.
Staircase leading down to a basement, showing a flood cut on the lower wall during water damage demolition.
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Staircase leading down to a basement, showing a flood cut on the lower wall during water damage demolition.
View from a kitchen towards an adjoining room, revealing a visibly damaged and dirty floor from water ingress.
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View from a kitchen towards an adjoining room, revealing a visibly damaged and dirty floor from water ingress.
A basement toilet area affected by water damage, with debris and damaged materials removed from the floor during the cleanup and restoration process.
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A basement toilet area affected by water damage, with debris and damaged materials removed from the floor during the cleanup and restoration process.
What
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Lisa F.
 
I cannot say enough good things about Cousino Restoration! After a fire in my home, their team went above and beyond...
This company was extremely professional and easy to work with; very responsive and accommodating. Have used them...
I had a fantastic experience with this company and everyone I dealt with. You never want to need them...
Absolutely loved their professionalism! Tom P and Mark S were amazing and represented my interests with the...

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